German Client Services Executive, Northamptonshire
|Client Services Executive||£21,000 plus benefits||Northamptonshire||German|
Prestigious global organisation is seeking a German speaker for its operation in Northamptonshire.
The role of Customer Service Representative is a varied, interesting one, covering the co-ordination of all aspects of customer requirements from order to delivery.
This will include:
Maintaining customer relations through professional handling of their accounts.
Determining product availability.
Verifying pricing, terms, product.
Order tracking/follow up from receipt of PO to delivery
Maintaining customer profiles.
Agreeing acceptable delivery dates with customer.
Liaising with shipping to meet customer ETA.
Alerting management and field sales of significant order trends, problems and varying customer needs.
Handling complaints, returns adjustments to invoices as well as credits/debits.
The successful candidate will be fluent in German and English, with strong communication skills, a backround in client service and ideally knowledge of SAP.
Starting salary £21,000, excellent benefits, including 25 days annual holiday plus Bank Holidays.